What is the need for Franchise Training Programs in the franchising business? The franchise training is an instruction to franchisees following the signing of a franchise agreement with a franchisor but before the franchisees’ first day of business.
Such initiatives put a focus on enhancing franchise staff members’ capacities so they may successfully represent a brand in the regions they have chosen.
Franchisees receive training on a variety of themes, including how to maintain brand consistency, how to cultivate a passion for work, how to motivate oneself and others, and many others.
Types of Franchise Training Programs
Most franchise networks follow 3 common types of franchise training programs which are:
#1. Training in the Home Office or Headquarters
The primary franchise office serves as the location for the first hands-on training, which begins at this time. New franchisees get a tour of the office space, introduced to key team members. Also they get a rundown on the operation of the company model during this training.
The typical length of the instruction is a few days or a week. Testing and evaluations to ascertain the competence of the franchisees are then conducted.
#2. Training On-site
A new franchise location hosts on-site franchise training. At this point, a franchisee is familiar with the organisational structure of the business, its standard operating procedures, its use of tools, if any, and other aspects of everyday operations.
You may think of this training as continuing the head office training. At this point, a franchisee frequently receives assistance from a franchisor representative. The goal is to make the franchisee’s setup and management as simple as possible.
#3. Recurring Training
The franchise training is not a one-time event, like the majority of training programmes in other industries. Franchisees get information about management changes, product and service updates, market trends, and other developments.
Franchisees have more focus on the objectives of franchising with the aid of retraining, recertification, and refreshers. Depending on the demands of the company, you can periodically set the training requirements.
Benefits of Franchise Training For Businesses in India
Each franchise unit’s performance depends on franchise training. Initial and ongoing training makes it clear how a franchise operates, what each employee’s responsibility is, and how everyone may work together to accomplish the goals set in the contract. Franchisees are in line with the franchisor’s values by training.
You can anticipate the following advantages from the training:
- It provides a strong framework and instructs franchisees on how to replicate a franchise business unit.
- It gives them the knowledge and abilities they need to operate a business successfully.
- Franchisees learn about all the resources, tools, and assistance that are accessible as well as the best ways to use them during the training.
- Franchisees can learn about the technical facets of operating a franchise through formal training.
- They can receive training to reach their maximum potential for franchise management and reputation-building.
- Franchisees receive instruction on how to guarantee consistent and long-lasting brand positioning.
- It fosters the growth of devoted and driven franchisees who can create a successful brand.
Key Objectives of Franchise Training Programs
A franchisee training program’s main goal is to guarantee that franchisees have the knowledge, resources, and skills necessary to accurately replicate the franchise business model and to assure consistent, high-quality service delivery throughout the entire network.
Franchise Training Programs by Sparkleminds
FRANCHISE MANAGEMENT TRAINING
The complexities and ethos of working within a franchise organization have their challenges. Sparkleminds conducts specific management training programmes for these growing organizations.
To help them align themselves with the advantages of qualitative franchising. It works on core areas of building the franchise organization; training the franchisor employees dealing with franchising and giving them support on the ground.
This also includes effective franchisor marketing, franchisor compliances, franchisee relationship exercises and adequate responsibility assignments. You will get the best franchise training programs and manuals.
Thus, to ensure they work effectively towards building the business whilst working closely with the franchisees.
Sparkleminds has a deep understanding of the prospective franchisee. The market conditions and the cultural sensitivities involved in recruiting franchisees across the subcontinent.
It works closely in training the franchisor teams to efficiently maximize all lead generation activities.
So, to conclude a franchise sale. It then works on an ongoing basis with the franchisor’s top management to assess, analyze and oversee the teams that have been achieving the desired results ensuring that the franchiser utilizes the right teams, and the right marketing activities and recruits the right franchisees.
FRANCHISEE OPERATIONS TRAINING
The underlying principle of a sound franchise training programme in place is the optimum usage of the resources deployed in form of divisibility of labour. Also, the correct transfer of the franchisor’s knowledge to all the people in the franchise chain.
During the training, franchisees will understand the work culture. Which in reality is more difficult than teaching them the actual day-to-day operations. Initial training is to train the franchisees. This is conducted before the start of operations.
To emphasize the company philosophy and the brand they represent. Then go into the actual operations
The training is conducted at HQ or designated locations. This is where franchisees typically undergo a combination of a classroom session and then on-the-field training. Starting the day with the instructions in the class.
Then on the field/tasks in the afternoon and summing up in the evening. The next day starts with the review of the previous day learning’s and gradually, on the job part, takes over.
The franchisees take complete responsibility for management. The trainers take a step backwards assuming the role of a coach from thereon.
Franchise Training Programs
Training is also an expensive activity; hence it should always be ensured that it is done with complete preparation. With the aid of the latest technological advancements which offer a lot of features and save time and cost.
A franchise training outline creates a route map for the organization. The preparations are done generally by studying the operations manuals, working at the units, and studying the company’s site.
Later on, pass a preliminary test before attending a regular training programme.
This generally ensures that the pre-training knowledge is imparted to the franchisees. This saves a lot of time during the regular programme.
Thereafter the franchisor should ensure that the franchisee completes the training properly and is now ready to run a unit. If it feels that it needs to impart additional training to a few participants then they must undergo the same.
It is our experience that it is better to educate the franchisee that they might not be able to operate if they do not meet the training pass criterion. Further to terminate their agreements instead of risking the franchise allocations and hampering the business.
That is the precise reason that the franchise selection process should be able to filter such participants at the initial stage itself.
Thereafter additional training programmes are conducted probably once. In case it is required twice a year to refresh the franchisees. Then we update them on all the developments.
To sum up,
Some franchisees would also need additional manager training including continuous on-site training provided by the franchisor at regular intervals.
Whatever may be your franchisee training requirements call us. We will show you how so many franchise companies have built their success foundations around great training programs. Call us to know more about our franchising services.