The food and beverage (F&B) industry in India has been very resilient throughout the years, but ice cream has been a very profitable subsector recently. Thanks to trends in flavours, packaging, and in-store experiences, ice cream has gone from a seasonal treat to a year-round obsession. The expansion of ice cream store business is now about more than just selling chocolate or vanilla. It’s all about building a strong brand identity and expanding it. Moreover, similar to how Naturals and Cream Stone became well-known brands through strategic franchising.
If you own an ice cream shop with just one location or are thinking about opening one, studying the history of these famous brands can help you build your own empire and become famous all over the world.

Why Ice Cream Store Business Growth is Going Well in India
- Growing Amounts of Spendable Cash: More and more, middle-class families are spending their money on eating out and on luxury goods. This idealised eating habit is ideal for ice cream.
- Demand Across the Year: The tropical weather in India has rendered ice cream a “seasonal” food item. Ice cream parlours have become year-round hotspots thanks to brands like Cream Stone.
- Testing the Waters and Upselling: The days of sticking to simple flavours are over. Artisan gelatos, unusual fruits, vegan scoops, sugar-free alternatives, and combinations with real stones are what customers desire. With this desire comes the rise of improved experiences where the capacity of the brand to deliver innovation, rather than pricing, is the deciding factor.
- The Growth of Quick-Service Restaurants and the Franchise Mindset: In India, fast food joints are doing quite well. With its little preparation time, small kitchen footprint, and high rate of repeat business, ice cream is an ideal fit for this strategy. The most efficient method of growth is franchising.
Analysing the success of Naturals Ice Cream Business & Franchise Growth
Since its 1984 introduction in Mumbai, Naturals Ice Cream has become a household name thanks to its all-natural, fruit-based flavours that include no artificial ingredients. Naturals has taken a more strategic approach to expanding rather than pursuing rapid growth:
- Managed Franchising: Naturals has always taken its time to open new locations, putting an emphasis on consistency and quality.
- Customers view Naturals as a premium dessert brand rather than a generic ice cream chain thanks to their emphasis on authenticity, which fosters strong brand loyalty.
- The Naturals, in contrast to companies that pour a lot of money into ads, relied on their devoted fan base to spread the message.
A key takeaway for company owners from the Naturals narrative is the importance of building a trustworthy and high-quality brand in order to achieve sustainable growth.
Experience the Unparalleled Ice Cream Franchise: Cream Stone
The Hyderabad-based Cream Stone exemplifies the opposite side of the ice cream franchising coin: fun and indulgence.
- A beautiful and participatory attraction, stone-crafted creations allow customers to see the customisation of ice cream on cold stones right in front of their eyes.
- Targeting Young Adults: Many stores aim to be social hubs, which makes them a popular choice for young professionals and college students.
- Through aggressive franchising, Cream Stone has built a devoted investor base and expanded quickly across cities.
Cream Stone’s story demonstrates to entrepreneurs that customer service and overall experience are equally crucial to the success of ice cream shop franchises.
Expansion Strategies for Your Ice Cream Shop Business
The first stage is to consolidate the brand identification that you have established.
Find out what sets your ice cream apart from others by asking yourself this question. My question is, am I referring to natural fruit flavours that are comparable to Naturals?
Standardising Recipes and Operations is the second step.
Growth necessitates maintaining constancy. The flavour of each scoop in Delhi ought to be identical to that of a scoop in Bangalore. It is not possible to negotiate the inclusion of training modules and standard operating procedures (SOPs).
Constructing a Franchise Model That Is Capable of Scaling
Provide distinct franchise arrangements, such as single-unit, master franchise, or opportunity to develop an entire area.
Focus on the Location Strategy as the Fourth Step
Put collegiate hubs, high-footfall roadways, and shopping malls at the top of your list. Smaller kiosks located in airports or information technology parks can also be profitable.
Marketing and Community Building as the Fifth Step
Make investments in graphics that are deserving of Instagram, influencer partnerships, and local events. When it becomes a community hub for desserts, an ice cream shop achieves a great deal of success.
Stil Wondering, Is Franchising the Most Rapid Way to Expand Your Business?
With the help of franchising, an ice cream brand can expand more rapidly. That also without putting undue strain on its own financial resources. To explain why:
- A shared investment is when franchise partners invest in the establishment of a store, which reduces the financial risk.
- Franchisees have a greater understanding of regional preferences than other types of business owners. It’s possible, for instance, that delicate coconut is more popular in Kerala, whilst kesar pista is more successful in Gujarat.
- Ability to Scale: With the correct franchising system, the brand has the potential to expand from five to fifty locations in only a few short years.
Future Perspective: Ice Cream as a Franchise Segment Worth Investing In
The ice cream market in India is expected to expand at a CAGR of approximately 13-15% till 2030. Therefore, creating ample potential for entrepreneurs. Naturals and Cream Stone are two examples that demonstrate how franchising can unlock huge potential for businesses. Moreover, regardless of how quickly or slowly they grow.
Niche dessert brands are attracting investors’ attention instead of fast food chains like McDonald’s or Domino’s due to the cheaper startup costs, larger profit margins, and quicker scalability in this industry.
Building Your Frozen Fortune: A Concluding Thought
A powerful brand remains solid even when ice cream melts. Whether you adhere to the Cream Stone model of experience or the Naturals model of authenticity, the path to success is obvious:
- Express what makes you special
- Establish a state of peak performance
- Choose the best franchise approach
- Grow by focussing on quality rather than quantity
There has never been a better moment to open an ice cream shop for entrepreneurs who are ready to take their sweets business to the next level. There is a lot of interest, positive tendencies, and a gluttony epidemic among Indian consumers.
Get ready for a scoop of success. Can you take it?
Grow your ice cream empire with Sparkleminds‘ help. Just like Naturals and Cream Stone, we help dessert businesses scale by creating franchise models and connecting them with the right investors across India.